Take your business to the next level with Unified Communications
Your business probably already uses a number of different ways to communicate, such as phone calls, video conferencing, instant messaging, email, SMS. The problem is each of these channels requires its own solution which, typically, work in isolation from one another.
Unified Communications brings all your business communications into a single platform enabling them all to work seamlessly together. Imagine making and receiving calls from your office phone number no matter where you are or what device you are using, or getting voicemails sent direct to email.
If you’re looking to improve collaboration, boost productivity and enhance the customer experience, unified communications is a great option for your business.
Flexible, short-term contracts
Powerful features
Free install for SMEs
Transparent billing
The benefits Unified Communications could bring to your business
We understand that upgrading your existing phone system is a big step, but, as a trusted unified communications provider, we’ve helped numerous clients from around the UK and further afield do just that. The benefits they have seen include:
Increased mobility
Team members are no longer tied to the office and can easily work remotely with full access to the office phone system.
Scalability
The system can be easily expanded as a business grows without the need for additional expensive equipment or high maintenance costs.
Reduced costs
Unified communications make use of VoIP which means no line rental costs and decreased maintenance.
Improved efficiency
Everyone will always have access to the same phone system no matter what device they are using making it easier for people to do their job and work together.
Better customer service
Employees will have immediate access to the information they need in order to answer customer queries more quickly and accurately.
Ready to use
Unified Communications is built-in to the phone system, so when you upgrade, you’ll have instant access to all the functionality on offer.
Streamline your business communications
Whether you prefer on-premise or cloud business phone systems, ontel’s unified communications functionality is inbuilt as standard so you won’t need to purchase any add-ons or extras.
With our modern and intuitive VoIP softphone and smartphone clients, your business will have instant access to communication tools such as:
- Presence letting people know if people are online or on the phone
- Instant messaging between colleagues
- Web conferencing with multiple team members at a time
- Fax to email
- Voicemail to email
- Document and screen sharing
And because each business is different, our unified communications are completely customisable to your business needs. After discussing your current business setup and your long-term goals, we’ll recommend what functionality you require and then implement the solution.
What’s more, our unified communication solution is fully managed and hosted by us, so you’ll only ever have a single point-of-contact for troubleshooting, allowing you to focus on running your business.
How can Unified Communications help my business?
Speak to our friendly team today to learn more. We’ll take time to fully understand your requirements and recommend the best solution.