Enhance your business with a modern phone system

How can a modern phone system enhance your business?

How can a modern phone system enhance your business? Modern phone systems (that run over an internet connection rather than a traditional copper line) are becoming the first choice for businesses that need a reliable and cost-effective service. With the copper switch off around the corner, digital systems are soon to be the industry standard. […]

Top 7 differences between Broadband and Leased Line internet connections

Network cables plugged into a switch

Top 7 differences between Broadband and Leased Lines In today’s digital age, internet connectivity is a vital resource for businesses. As more business activity is conducted online, the need for a reliable service is paramount. While there are a whole host of options, when it comes to internet for your business, your first consideration should […]

Digital receptionist IVR

Ensure your digital receptionist is giving the best impression What’s the first thing your customers hear when they call you? If your phone system gives information and guides callers through a set of options when they call then you have a digital receptionist, also known as an IVR. Your digital receptionist is the first thing […]

Deskphone vs softphone – what if you didn’t have to choose a side?

Deskphone on left, softphone app dialpad on right

Deskphone vs softphone – what if you didn’t have to choose a side? In some people’s eyes, the trusty deskphone is fast becoming an outdated piece of kit. For them, making calls through a desktop or mobile app (softphone) is quicker, more portable and hands-free. However, there are still those who, preferring the tactility it gives, […]

3CX V20 Release

3CX V20 Release 3CX V20 is currently in development and we’ve been gearing up for its release. As the software we use for our dedicated phone systems, we’re excited to see what this new update will mean for us and our clients. 3CX has described V20 as a ‘new optimized system’, taking all the previous […]

Integrating your phone system and CRM: the benefits and how to do it

Lose the address book and let your VoIP phone system and CRM manage your contacts

Integrating your VoIP phone system and CRM Remembering phone numbers is a dying art. Let your VoIP phone system and CRM do the work. Gone are the days of keeping the phone book in your head or memorising numbers and writing them down. With technology at our fingertips keeping track of our phone calls can […]

Top 5 important considerations for installing a VoIP system

VoIP Phone System

Top 5 considerations for installing a VoIP phone system With the PTSN switch off planned for 2025, many businesses are looking at the best way to modernise their communications. While overhauling your entire system may seem like a daunting prospect, taking steps to prepare now will make the switch easier and could save you time […]

Say goodbye to 3G

Say goodbye to 3G Mobile operators across the UK have announced plans to retire the 2G and 3G networks by 2033 in favour of 4G and 5G. With 3G consuming more energy than its modern counterparts, the decision to close the network comes at a time when energy efficiency and sustainability is a prime concern. […]

‘Smart lamp post’ pilot programme launched

Lamp post

‘Smart lamp post’ pilot programme launched Ministers have announced up to £1.5m for six local authority-led pilots to test the capacity for ‘smart multi-purpose columns’ – or lamp posts – to deliver smart services such as wifi or electric vehicle charging.   The Smart Infrastructure Pilots Programme (SIPP), a joint initiative between the Department for Science, […]

FTTP Vs Leased Line

Leased Line Fibre

Fibre To The Premises (FTTP) Vs Leased Line… A company looking for the right business internet connectivity solution typically has to fight their way past a blizzard of acronyms and technical information, like an uninitiated Line of Duty viewer desperately trying to decode Ted Hastings’ latest pronouncements to his team at AC-12. They can sense […]