Improve communication with an affordable
and reliable business phone system
Bespoke VoIP solutions to help you stay connected with customers and colleagues effortlessly
Our business phone systems are efficient, cost-effective and packed full of useful features – perfect for businesses of all sizes. All solutions are tailormade to your specific requirements, so you can be sure that you’re only paying for services you actually need.
Flexible, short-term contracts
Free install for SMEs
Transparent billing
A flexible phone system that goes with you
Using VoIP technology, a cloud based phone system is our go-to solution. Easy to setup, with the system hosted and managed by us to minimise the hardware in your office. Cloud based systems can be easily scaled up or down making them ideal for any business. Their flexibility makes them particularly effective for remote working or businesses with multiple offices.
Key features
- Unlimited call bundle*
- Variety of deskphone and softphone options
- Digital Receptionist
- Voicemail to email
- Call reporting
* Calls to UK 01, 02, 03 numbers and the main mobile operators (O2, EE, Vodafone, Three)
The benefits of an ontel service
Managed solutions
We offer fully managed telecoms solutions, leaving you to focus on your business while we ensure your systems run at peak performance.
Unrivalled support
By taking the time to understand your business, we can provide tailored support that drives results. You’ll never be left waiting on hold or shuffled between departments—we’ll work closely with you every step of the way.
Expertise
Our service goes beyond simply installing phones. We'll act as advisers, suggesting a complete, custom solution backed by our extensive technical expertise.
Ready for better communication?
Whatever the size of your business or your desired features, we’ll help come up with a package that is right for you. All our solutions are tailormade so the best way to find out pricing is to speak to us directly. We’ll learn as much as we can about your business, go through your requirements in detail, and recommend the best solution.
- Call
0117 203 4411
or
- Fill out the contact form
What to expect...
1. Telecoms Health Check
We’ll carry out a free Health Check to cover all aspects of your telecoms so we can get a clear picture of your setup and requirements.
2. Site Visit
If required, we’ll arrange to come to your premises so we can carry out a full assessment. This also helps identify if additional services are required to deliver an effective solution.
3. Proposal
Once we have a good understanding of your organisation and telecom needs, we’ll send you a personalised proposal.
Hear from our valued customers
ontel are a really great, genuine telecoms company. We recently had to change suppliers after a bonline upgrade failed. It is normally always a pain to change supplier but not with ontel. They provided all the info, support and equipment. And they did what they said they were going to do. In a matter of days they had us set up and good to go.. Would gladly recommend to anyone.
My experience with Ontel has been nothing short of fantastic. The staff are friendly, knowledgeable and always at the end of the phone if I need anything or encounter a problem. I found them particularly impressive when helping me decide what would be the best course of action on setting up phone lines for my small business. They were able to ensure that the choices I made about my telecoms were not only appropriate for now but adaptable and future proofed for when the business grows.
First class service from Adrian and the team at all times. All queries are responded and resolved efficiently and in a friendly manner. The team set up and trained us on the 3cx app so we were able to take calls and work remotely from home and were on hand promptly when we experienced any issues. Thank you Ontel team!
We had been with the same telecoms supplier for a few years and when we were approached by Ontel. They reviewed our current services and billing. They provided a better managed solution and saved us money on our current supplier. They also noticed a mistake on our bill which was easily overlooked by someone not in the industry. This alone saved us £800. We since switched all our telecoms to Ontel and couldn't be happier. Service and guiding though the whole migration process was faultless. Couldn't recommend them more.
We recently identified issues with our existing telecoms provider, so spoke with Ontel to see what they could offer. After speaking with Meirion and Adrian, they had explained how they could solve the issues we were having. My concern at this point was that such a comprehensive system was going to cost a fortune. When the quote came through, I was pleasantly surprised as it was going to be a significant cost saving compared to the current incumbent. It's made our Customer Service and Sales process more efficient, streamlined, reportable, and the quality of the system is the best I've had the pleasure of working with.
I recently had the pleasure of experiencing remarkable service that truly exceeded my expectations! From the moment I reached out, the team was not only professional but also incredibly friendly and attentive to my needs. They guided me through every step of the process, ensuring that I felt comfortable and informed along the way. The transition was smooth and stress-free, thanks to their thorough planning and execution. I was impressed by their attention to detail and the effort they put into making sure everything went off without a hitch. It’s rare to find a service that combines efficiency with a personal touch, but this team nailed it!
Break free from telecoms prison and enjoy all the benefits of a business phone system without the hassle
Telecoms is all about connections, and yet the industry is lacking that personal touch.
We want to change that.
We don’t do hidden costs, long wait times, or locking you into long telephone contracts that are impossible to cancel.
It’s our belief that transparency is key for great communication, so we’ll always be upfront with you about your services, contracts and bills.
3CX Introduction
Learn about the software we use for all our dedicated phone systems.
Make communication seamless by bringing all your voice, chat and video channels into one unified system
Are you looking to:
- improve collaboration
- boost productivity
- enhance your customers’ experience?
Then Unified Communications could be the perfect solution. Combining all your business communication channels into a single platform enables them to work seamlessly together and you to work more efficiently.