How Does VoIP Work for Small Business?

How Does VoIP Work for Small Business? If you’re used to a traditional phone line you may be wondering if and how a VoIP system can work for a small business, and whether it’s even worth considering. The answer is yes, and it’s not as complicated as you might think. As a small business owner […]

Improving your connectivity services

Connectivity services

Improving your connectivity services   If it’s time to upgrade your connectivity services, it’s easy to be put off by thoughts of complicated processes and inconvenient losses of connection during installation. That’s why we’ve put together a short guide to upgrading connectivity services – lead times are often much shorter than expected, and we can […]

Futureproof your broadband

Futureproof your broadband portfolio before the copper switch off

What does the Copper Switch Off mean for your broadband service? Download factsheet In 2025, Openreach willl be retiring the analogue network for good in favour of faster, more reliable digital solutions. The stop sell of copper products has already started and the fibre roll out is in full swing with plans to provide 25 […]

Bristol Business Expo 2024

We're exhibiting on Stand 2 at the Bristol Business Expo

Join us at the Bristol Business Expo | 9th May 2024 We’ll be packing up our pens, banners and name badges and joining other businesses at the Bristol Business Expo taking place at BAWA Conference Centre on Thursday 9 May 2024, from 10am – 2pm. As a Bristol-based telecoms provider, we’re really looking forward to […]

Enhance your business with a modern phone system

How can a modern phone system enhance your business?

How can a modern phone system enhance your business? Modern phone systems (that run over an internet connection rather than a traditional copper line) are becoming the first choice for businesses that need a reliable and cost-effective service. With the copper switch off around the corner, digital systems are soon to be the industry standard. […]

Top 7 differences between Broadband and Leased Line internet connections

Network cables plugged into a switch

Top 7 differences between Broadband and Leased Lines In today’s digital age, internet connectivity is a vital resource for businesses. As more business activity is conducted online, the need for a reliable service is paramount. While there are a whole host of options, when it comes to internet for your business, your first consideration should […]

Why you should use a digital receptionist

Digital Receptionist

Ensure your digital receptionist is giving the best impression What’s the first thing your customers hear when they call you? If your phone system gives information and guides callers through a set of options when they call then you have a digital receptionist, also known as an IVR. Your digital receptionist is the first thing […]

Deskphone vs softphone – what if you didn’t have to choose a side?

Deskphone on left, softphone app dialpad on right

Deskphone vs softphone – what if you didn’t have to choose a side? In some people’s eyes, the trusty deskphone is fast becoming an outdated piece of kit. For them, making calls through a desktop or mobile app (softphone) is quicker, more portable and hands-free. However, there are still those who, preferring the tactility it gives, […]

3CX V20 Release

3CX V20 Release 3CX V20 is currently in development and we’ve been gearing up for its release. As the software we use for our dedicated phone systems, we’re excited to see what this new update will mean for us and our clients. 3CX has described V20 as a ‘new optimized system’, taking all the previous […]

Integrating your phone system and CRM: the benefits and how to do it

Lose the address book and let your VoIP phone system and CRM manage your contacts

Integrating your VoIP phone system and CRM Remembering phone numbers is a dying art. Let your VoIP phone system and CRM do the work. Gone are the days of keeping the phone book in your head or memorising numbers and writing them down. With technology at our fingertips keeping track of our phone calls can […]